YOUR INFORMATION, RESPECTED
Privacy Notice.
How we handle information when you visit the Metropolis Bromley Ltd company website or get in touch with us.
Last updated:
1. Who we are
Metropolis Bromley Ltd is an independent UK software development and publishing company. We are the data controller for the personal information described in this notice.
2. Information we receive
We aim to collect only the personal information reasonably needed to operate this website and respond to enquiries.
- Website visits: Our hosting and security provider may process technical information such as IP addresses, browser or device information, requested pages and security events.
- Email enquiries: If you contact us, we receive your email address, any name you provide, the message and any attachments or other details you choose to send.
This website has no user accounts, contact forms, newsletters or visitor registration. You do not need to provide personal details simply to read our pages.
3. Why we use information
We use information to answer enquiries, provide relevant assistance, operate and protect the website, and meet legal requirements when applicable.
For ordinary correspondence and website security, we rely on our legitimate interests in responding to people who contact us and in operating a reliable, secure company website, balanced against the rights of individuals. Where required, we may also use information to comply with a legal obligation.
We do not sell visitor information, use it for behavioural advertising, or make solely automated decisions about visitors that have legal or similarly significant effects.
4. Website hosting and email
Cloudflare provides our website delivery and security infrastructure. It may process technical connection and request information to provide these services.
Apple iCloud Mail handles correspondence sent to our company email addresses. Email contents and associated information may be stored or processed through Apple's service.
We may disclose information where legally required, or to service providers acting to support these functions. The relevant providers also publish their own privacy information.
6. How long we keep information
We keep personal information only for as long as reasonably needed. We aim to review general email enquiries for deletion after 12 months, unless a matter remains active or we need to retain information for support, legal, accounting or other legitimate reasons.
Technical website information managed by Cloudflare is retained according to its service arrangements and the settings available to us.
7. Processing outside the UK
Cloudflare and Apple operate internationally, so information may be processed outside the United Kingdom. Where restricted international transfers apply, appropriate safeguards or lawful transfer mechanisms must be used. You can contact us for information about arrangements relevant to your data.
8. Your rights
Depending on the circumstances and applicable law, you may be able to request access to or correction of your information, erasure, restriction of processing, or data portability.
You may object to processing based on our legitimate interests. We will consider such objections in accordance with data protection law.
To exercise your rights, email support@metropolisbromley.co.uk. We will respond within the applicable legal timescales.
9. Contact and complaints
For questions or concerns about privacy, please contact support@metropolisbromley.co.uk.
You also have the right to complain to the UK Information Commissioner's Office (ICO).
10. Changes and scope
We may revise this notice when our website, services or data handling changes. The latest version will appear here, with a revised date.
This notice covers the Metropolis Bromley company website and general company correspondence. Individual apps, including JanJar, may have their own separate privacy policies explaining their particular data handling.